1. Overview
Camppy provides software that helps camps, glamping resorts, and hospitality operators manage bookings, cleaning, inspections, and daily operations. This policy applies to information collected through camppy.io and the Camppy application.
By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
- Account details such as your name, email address, company name, and login credentials.
- Operational data you choose to upload or sync, including property, unit, booking, task, staff, and guest stay information.
- Communication data when you contact us or send support questions.
- Technical and usage data such as browser type, device information, pages visited, timestamps, and diagnostic logs.
3. How We Use Information
We use collected information to:
- Provide, maintain, secure, and improve Camppy.
- Set up accounts, authenticate users, and manage access controls.
- Process requested workflows such as booking imports, cleaning tasks, inspections, and internal notifications.
- Respond to support requests and product feedback.
- Monitor system performance, prevent misuse, and comply with legal obligations.
4. Google Data and Connected Services
If you sign in with Google or connect a Google service, we only access the information and permissions you explicitly authorize. This may include basic account identity data such as your name, email address, profile image, and account identifier.
Google user data is used only to provide the requested authentication or product functionality. Camppy does not sell Google user data and does not use it for advertising.
If you connect other third-party tools such as booking channels or operational systems, information received from those services is handled according to this Privacy Policy and the permissions you grant.
5. Sharing of Information
We do not sell personal information. We may share information with:
- Service providers that help us host, support, secure, and operate the platform.
- Third-party integrations that you choose to connect and authorize.
- Legal or regulatory authorities when disclosure is required by law or necessary to protect rights, safety, or the integrity of the service.
- A successor entity in the event of a merger, acquisition, or asset sale involving Camppy.
6. Data Retention
We retain information for as long as needed to provide the service, fulfill legitimate business purposes, resolve disputes, enforce our agreements, and comply with legal obligations.
When data is no longer required, we delete it or anonymize it within a commercially reasonable timeframe.
7. Security
We use reasonable technical and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration. No system is completely secure, so we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the right to request access, correction, export, deletion, or restriction of certain personal data. You may also be able to object to certain processing activities.
To make a privacy request, contact us through the Camppy application.
9. Children's Privacy
Camppy is intended for business use and is not directed to children under 13. We do not knowingly collect personal information directly from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make a material change, we will update the date at the top of this page and post the revised version here.